The second-hand marketplace Users Share Frustration About Sizing Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Reaction
Countless users and merchants have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options following member complaints.
